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Shipping & Returns

Estimated Shipping Times (in Business Days)
 
Scuffz Estimated Transit Time

Return Policy

We allow our customers to return their items within 30 days of the product receipt for a refund or an exchange for defective items. Please make sure to check all your items for defects before use.  Items cannot be returned in used condition. Once a skateboard has been assembled, its parts cannot be returned or exchanged.  To initiate a return, you need to get a Return Merchandise Authorization Number (RMA#) by contacting us through e-mail or phone. All products being returned need to be in new and unused condition to receive a full refund. No refunds will be issued if a product is returned without authorization. Your refund does not include shipping charges. Customers are responsible for all associated shipping costs for returning their item. Returned and exchanged merchandise will be subject to a 25% restocking fee for all free shipping items.

No returns accepted on International orders, unless product is defective.

All returned items must be unused, and in new condition.

The following situations are not accepted for return.

Breakage due to:

  1. Wear
  2. Improper installation of accessories
  3. Improper foot positioning when landing high impact tricks
  4. Intentional breakage

International Shipping Policy

We ship our products around the world, with shipping costs varying from country to country.

International orders are shipped via USPS Priority Mail

  • International shipping provides only estimated delivery dates (normally 10 business days depending on location).
  • Procedures that are required by customs can cause delays in delivery times.
  • You, the customer, will have to pay custom duties and taxes and/or VAT (Value Added Tax) on the items you purchase; we have no control over these charges and cannot predict what they may be. Please contact your local customs office for further information on your countries statutes.

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